Your Privacy

What personally identifiable information of yours is collected?

To create a personalized experience and a better match of our solutions to your needs, we may ask you to submit information such as your name and/or email address, as well as information about your current situation. You never have to answer these questions and can decline the information exchange any time. If you choose not to provide requested information, however, we will not be able to provide information specific to your present needs. You will be able to access general information on the web site, but customized navigation programs and tailored content will not be available.

Many of the features available within the Supportkids Web site are enabled with "cookies." When you visit Supportkids, we will assign your Internet browser (such as Netscape Navigator™ or Microsoft Internet Explorer™) a unique identification number stored in a file on your computer called a "cookie." Cookies by themselves cannot be used to discover your identity or information about you.

This unique identification number automatically identifies your browser, not you, to our computers when you interact on one of our Internet sites.

When you visit us, the cookie in effect says to our server computers "Hello, I'm browser #2002." We will only know anything specific about you, other than the random number our server computers assign to your browser, when you register on our site.

Much confusion surrounds cookies, how they are used, and what they can do. Cookies are actually very small text files written by an Internet server to a customer's browser when information is exchanged. Cookies only contain information the server computer "knew" in the first place and can only be read by the serving domain that placed them.

For instance, Excite@Home™ utilizes cookies but Supportkids's servers can't read their contents nor can Excite@Home's servers read ours. Cookies are an essential part of how the Internet works today, and allow server computers to recognize your computer's browser when you return. When you visit a web page that automatically provides personalized content to you without you having to "log in," such as your own stock portfolio, this is probably being accomplished with a cookie.

Cookies are only text files, they cannot "run" on your computer and have no ability to search your computer for other information or transmit it to anyone. They also cannot spread viruses on your computer system, or cause it to crash.

Cookies are part of the technology implemented by your web browser. But don't just take our word for it - read what the companies who wrote the browsers have to say.

For Netscape, please visit: http://home.netscape.com/security/basics/privacy.html#cookies

For Microsoft, please visit: http://www.microsoft.com/security/articles/safe_harbor.asp